RETURNS & WARRANTY – RANCEAUTOTRANSPORT

At RANCEAUTOTRANSPORT, we stand behind every timepiece we deliver, ensuring your experience with our premium clocks is accurate, reliable, and satisfying. If your purchase doesn’t meet your expectations, our straightforward, customer-focused return and warranty policy is designed to support you every step of the way.

Returns Policy

  • 30-Day Return Window – Return any unused clock within 30 days of delivery.
  • Condition – Items must be in original condition, unopened or unworn, with all packaging, labels, and included accessories intact.
  • Process – Start your return by reaching out to our support team with your order number and a brief explanation of the reason for return.
  • Refunds – Once your return is received and inspected, a refund will be issued to your original payment method. Shipping fees are non-refundable unless the return is due to an error on our part.

Warranty Coverage

All clocks purchased from RANCEAUTOTRANSPORT are backed by a limited warranty, varying by model and category.

This warranty covers:

  • Defects in materials or manufacturing craftsmanship
  • Malfunctions in essential components such as gears, motors, or display mechanisms
  • Issues related to the integrity of high-grade materials like metal casings, tempered glass, or certified electronic circuits

The warranty does not cover:

  • Normal aging effects, including minor wear, fading, or surface discoloration over time
  • Damage from accidental drops, impacts, or improper installation
  • Failure to follow provided care or setup instructions, or use of third-party accessories not approved by RANCEAUTOTRANSPORT

How to Claim

To initiate a warranty claim, please contact our support team with:

  • Your proof of purchase (order number or receipt)
  • Clear photos or videos highlighting the defect
  • A detailed description of the issue

Depending on the situation, we may provide:

  • A replacement clock at no additional cost
  • Step-by-step repair guidance or remote technical assistance
  • Arrangement with authorized local service partners for in-person evaluation and repair

Need Assistance?

Our dedicated support team is ready to assist with any questions regarding returns, exchanges, or warranty claims. For prompt help, reach out to us at ((681)460-5618 or send an email to [email protected]. Visit our support page anytime—our team is here to serve you, starting July 23, 2026.